Testimonials

Lindsey-

Solicitor at Fisher Law

Steven Potter-

Director at Potter Finnegan

"We have used JTec IT Solutions for a number of years now. We are very pleased with the service they have provided us and appreciate the patience they display at difficult times."

Robert Stevenson-

SRG Financial Ltd

"Jack is very customer focused. He has built the business mainly by word of mouth through providing a very high customer service in a prompt, timely manner. He is dedicated to ensuring that his customers are not left without computer facilities. I cannot recommend JTec IT Solutions strongly enough.”

Bill Ellison-

BSX2 Accountants

"One of life’s great pleasures is watching an expert at work. It’s not often that this chance is given but recently I had the opportunity to watch Jack work on my Macintosh Powerbook G4. Jack normally works on the “Dark Side” (PCs) but he agreed to tackle, what had been described on some help forums as a “very difficult task” on my Mac. He set about it like a surgeon, with confidence and skill and in half an hour my beloved Mac was as good as new! I cannot recommend JTec IT Solutions enough. They understand the frustration and panic that a client can experience when their IT system has a problem. Their mission is simply to rescue the situation with minimum fuss and drama, at a very reasonable cost.”

Donal O’Neill-

Less Stress Strategies

"Thank you for your timely repairing of my laptop. My laptop is a very important part of my business and I cannot be without it for any length of time. Thanks again."

Ryan McGuigan-

Holistic Therapies

"When I needed a new laptop, I went to JTec IT Solutions to discuss options of budget and performance of the machine. Jack came up with the option of a refurbished machine which best suited my budget and I have to say it has been the best performing laptop I have owned. It is also great to know that if I have any issues, JTec IT Solutions will be there with a great after-sales service. I will recommend JTec IT Solutions to all my family and friends, as they provide a top-class service.”

Stephen Hall-

Ultrafix Home Improvements, Newtownabbey

"Jack and his team worked tirelessly with regards to my laptop when it broke down recently. I could not access documents, emails or the internet which was crucial for my business. Having discovered it was going to be a rather more lengthy job, JTec IT Solutions collected my laptop and give me a replacement while they fixed it. This enabled me to continue my work, especially when I was working with clients in England. JTec IT Solutions were incredibly helpful and showed lots of patience with me when asking me questions that I couldn't answer! I now have my laptop back, fixed and in perfect working order.
I would have no hesitation in recommending Jack and all at JTec IT Solutions to family, friends and clients.
Thank you JTec IT Solutions!"

Karen Hunter-

Karen Hunter Training

"I currently use JTec IT for all my computer requirements and backup services.  Jack and his team provide an excellent level of service to my businesses and very professional in what they do.  Their customer backup service is also excellent, and they follow up to make sure everything is ok, functioning, working properly and that all issues have been sorted.  I have no hesitation in recommending JTec IT to my clients and family."

Brendan Kearney-

Oakley Fayre

"Over the past couple of years, I have ordered a refurbished Microsoft Surface Pro, a new laptop computer and a new desktop computer from Jack, all with Microsoft 365, backed up and protected. Prior to each purchase Jack has always quickly understood my requirements, offered several viable cost options, and delivered promptly and efficiently on the equipment chosen. I have also had to contact JTec IT on a few occasions when I've had issues with my laptop computer, which is my main work device, usually because an automatic update has rendered it unresponsive, or l've opened a dodgy email. My experience of Jack and his staff is that they are courteous, attentive, resourceful, knowledgeable and, most importantly, experts in their field. To date, JTec IT has never failed to resolve any IT issue presented and this has engendered a confidence and peace of mind not previously encountered, despite many prior years of experience with various IT companies. I have no hesitation in highly recommending Jack and JTec to others and will continue to do so in the future. Many thanks to Jack for doing such a sterling job."

James Neill-

James Neill Architects

We want to commend JTec on the superior service they provide us. They are an invaluable asset in assisting our company to operate efficiently by supporting our IT requirements. We are thankful for the day that our companies crossed paths and JTec took on the role of overseeing our IT.

From the moment JTec are notified of an issue they are highly professional. It is a seamless process from the friendly greeting on the phone to providing a solution. We can’t recommend this company enough. It is a privilege to have them on board.

Thank you JTec for making our lives easier from all the team at W&J Chambers.

Employee-

W&J Chambers

We have engaged JTecIT for all our IT needs for several years and we are very happy with their service.

More recently, we contacted JTec as we required more detailed information for our ISO auditing returns. Not only did they fill out the necessary information, but they also went above and beyond to provide further information about cyber security etc- which is so crucial for a small business like MCL.

We obtain hardware from JTec and this is always delivered in a timely manner. They also provide continuous support - from setting up new employee’s emails, to hacking problems etc. Staff at JTec always provide comprehensive advice about security and ensure that this is filtered throughout the organisation.

The staff are always friendly, efficient and resolve problems quickly and effectively.

We would have no hesitation in recommending JTecIt for all your IT needs.

David McLorinan-

MCL Consulting